Report: Nikon Repair Gods (Kiitos)

Hello, everybody! I’m going to introduce to you what we consider to be the gods of Nikon repair here in Japan and that is Kiitos. Kiitos is a camera repair workshop ran by former Nikon employees and they specialize in everything that is not digital. Digital cameras are best sent to Nikon for repairs because they have the parts for those and Kiitos also does not want to compete with Nikon on this field. Kiitos has such a good reputation that even Nikon itself will refer you to them if you have any manual equipment to repair. I had the pleasure of visiting them last weekend and I will show you around their workshop!

Here’s a demo by a Kiitos repairer during Nikon’s 100th Anniversary Road Show. See how she teared-down a Nikon F apart and put it back together in 45 minutes! She is a real pro and I am a pathetic amateur compared to her! I hope that they take me as an apprentice!

Kiitos’ address is 

IMG_5917Here’s the entrance to Kiitos’ workshop. It’s a small shop packed with repairers and parts for servicing. It’s in a unassuming part of town and you can easily miss it.

IMG_5913Here’s the company’s rather simple sign and it reads “Nikon repair workshop Kiitos“.

IMG_5919It’s a Saturday so it’s not busy and there are only a few people working here at this time. They are open on Saturdays up until 2 o’clock in the afternoon. The workshop has about 8 people working on-site. It can be very tight here but this is quite normal in Japan.

IMG_5924Here’s a closer view of their equipment. I would have loved to take pictures of their tools and machines but being a repairman myself, I don’t want to bother and annoy that busy gentleman working at the shop. That white toaster-looking thing to the right is a shutter tester and it’s used for checking your camera’s shutter speeds’ accuracy.

IMG_5927Here’s another view. You see the grey cylinders? Those are collimators and you use them for calibrating your lens and cameras for infinity focusing. The brown box at the corner with “Dusper” printed on it contains Dusper-brand tissues. I used them myself and they are cheap. Many camera repairmen use them for cleaning cameras because they are not expensive and they’re lint-free. They won’t harm the coatings of your lens,too.

IMG_5923Here are some parcels containing gear from customers. They have a 30-day turnaround time. If you have 6-7 repairmen and it takes this long then it means that business is very good! They don’t charge a lot to be honest and an overhaul of a Nikon F costs about $170.

IMG_5922They have this at the reception area which is very interesting to look at for camera geeks.

(Click to enlarge)

Here are some pictures of the display. I am thinking of doing something like this but it is a very time-consuming thing to do and I don’t have the time and space for this now.

In case you think that I am pulling your leg, our reader (Dirk S.) has this to say:

Kiitos is an amazing shop with very gifted repair people. Earlier this year, I received a vintage Nikon SP with a Nikkor-N 5cm f1.1 kit that was completely rebuilt by Kiitos. It being the most amazing piece of kit is an understatement. This Nikon SP is the smoothest and most precise feeling camera I have ever handled (and before I have gotten by the Nikon RF bug, I used all kinds of Leica cameras people would swoon over). Whenever there is an issue with manual Nikon camera gear I am not able to take care of myself, I would be honored, having it looked after by Kiitos.I highly recommend their work.”

This is just one example of how Kiitos makes their living. There are many more stories in the internet about Kiitos’ work in Japanese so just search for them.

I hope that you enjoyed this feature on Kiitos and if you liked this then maybe I can make more of this next time. You can reach them by their website or just call (81) 03-5718-4600 and speak to them directly. Look for Mr. Motohashi as he speaks some English. Ask for a quote and then send your items to them. I’m not sure if they accept overseas orders but it won’t hurt to try. Thank you very much for patronizing my blog and if you like this post then please share it with your friends at social media. See you again next time! Ric.

Help Support this Blog:

Maintaining this blog requires money to operate. If you think that this site has helped you or you want to show your support by helping with the upkeep of this site, you can simple make a small donation to my account ( Money is not my prime motivation for this blog and I believe that I have enough to run this but you can help me make this site (and the companion facebook page) grow.

Buy me a roll of film or a burger?

Thank you very much for your continued support!


Helping support this site will ensure that this will be kept going as long as I have the time and energy for this. I would appreciate it if you just leave out your name or details like your country and other information so that the donations will totally be anonymous it is at all possible. This is a labor of love and I intend to keep it that way for as long as I can. Ric.

14 Comments (+add yours?)

  1. Tony H.
    Nov 28, 2017 @ 14:35:24

    Hi, did you ask them what the “Kiitos” means for them? That is such unusual word I haven’t heard anywhere else but Finland where it means “thank you”.


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  4. Zach
    Jan 16, 2019 @ 07:53:53

    Have you sent a camera to them for repair recently? I sent in a Nikon F2 for a CLA. The adjusted the mirror (I was having back focus issues) the shutter speeds, and over all did an amazing job at a great price (it is almost 1/2 the price I paid for a M6 CLA). However, the camera came back smelling of stale cigarettes, and here about three months later the smell is still there. Have you heard of any other experiences like this? I want to have my FM, FM2, and FM3a and 2, F2’s serviced, but not if it comes with that smell of stale cigarettes every time.


    • richardhaw
      Feb 02, 2019 @ 10:39:58

      Hello, Zach.
      I suggest that you mention this to them directly, they may give you a refund. I smoke but I never leave any smell on my cameras. Somebody probably stored your camera together with a stinky one. Ric.


      • Zach
        Feb 17, 2019 @ 04:35:02

        I personally feel I have waited too long to request for a refund, I will just make a note of it when I send in another F2 and some FM2s in the future. Thanks for the response though, as I was wondering if I should find a different repair shop.

    • Patrick
      Apr 02, 2020 @ 21:28:22


      This is a long shot but I’m looking for some information.
      Are you in Japan or did you send the camera to them from overseas?
      I have an F3 that could use a full service overhaul and have been wondering about sending it to Kiitos.


  5. John Hernlund
    Sep 06, 2019 @ 10:38:34

    Great article, this shop is just 15 minutes from my place by bicycle. It is great to support a business composed of such excellent craftsmen, who clearly have deep love for these magnificent instruments.


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  7. Olavi Pohjonen
    Dec 15, 2020 @ 20:39:54

    Hallo I have Nikkor H 2.5 / 180 and it has grease in apertureblades. What you think are the Kiitos boys making them fine again and what it will cost.

    Olavi from Finland

    Ps you have very intressant site!! Congratulations


  8. Rowland Jobson
    Apr 04, 2021 @ 02:24:57

    Hey Richard! Is it still open? I am looking for a Nikon Nikkor 85mm f/1.4 AI-s Filter Ring and Name Plate


  9. Charles Baldwin
    Jul 20, 2022 @ 16:49:19

    I ordered a Nikon F2A that recently received a “CLA” from Kiitos. Is there a difference between “CLA” and “overhaul?” Does Kiitos offer different levels of service or are these equivalent terms?


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